Todd Snyder
Using Creativity to Drive Commerce
As a member of the leadership team that grew the menswear company from $20 million to $120 million in annual sales, the challenge was opening new markets and adding new customers while raising brand awareness and elevating brand perception. With limited creative and brand marketing budgets, the solution was maximizing the website and email channels to solve customers’ style conundrums and explain the quality of the products while leveraging organic social content, public relations, collaborations, and brick-and-mortar stores to grow the customer base.
During our time working with Todd Snyder, Instagram followers doubled and engagement improved thanks to original content featuring the founder, micro-influencers, and styling tutorials that answered questions like “What Do I Wear to a ‘Beach Formal’ Wedding?” Public relations evolved from merely pitching key product launches to what we dubbed “friend-raising”—having the founder on a continual round of face-to-face meetings with key tastemakers to generate buzz. Collaborations with heritage brands including L.L.Bean and Timex, as well as celebrities like Justin Vernon of the band Bon Iver, allowed Todd Snyder to tap into fan bases that otherwise would never have discovered the brand. Stores were the final piece of the puzzle. As Todd Snyder’s footprint expanded from three stores in New York to thirty-three nationwide, we turned stores into community hubs with an aggressive schedule of in-store events, designer visits, and local brand ambassadors—making them places where menswear customers wanted to hang out. This is a playbook that can be adapted for brand-building beyond the fashion space.























